Return & Refund Policy
At ZenoHost, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
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You may request a return within 7 days of receiving your order.
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To be eligible, the item must be:
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Unused and in the same condition that you received it.
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In the original packaging, with all accessories/manuals (if applicable).
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Proof of purchase (order number/invoice) is required.
Refunds
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Once we receive and inspect the returned product, we will notify you about the status of your refund.
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If approved, your refund will be processed to your original payment method within 5–7 business days.
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Shipping charges (if any) are non-refundable.
Replacements
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If you received a defective or damaged product, you are eligible for a replacement under our 6-month warranty for manufacturing defects.
Exchanges
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We only replace items if they are defective or damaged. For exchanges, please contact us.
Non-Returnable Items
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Items not in their original condition, damaged, or missing parts not due to our error.
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Products returned after the 7-day period.
How to Initiate a Return
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Email us at support@zenohost.site
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Call/WhatsApp us at +91-7678684757
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Provide your order number, reason for return, and photos (if defective/damaged).
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Our support team will guide you with the next steps.